ActiveNet – Our New Registration System

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Get Ready, Get Set, GO!!!!!

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Cobb County P.A.R.K.S. and Senior Services departments are very excited to offer you the ability to easily and securely view and register for activities online.  They are making the switch from their current registration software to ActiveNet. The NEW registration system is faster, easier to use, provides around the clock access, and your account information remains private and secure.

You can see the registration page by clicking HERE. If you have registered within the last 24 months for activities offered by P.A.R.K.S. and Senior Services, your account will be transferred into the new ActiveNet system. To log-in, simply enter your email address then just click on “Forgot My Password” and click Continue. An email will be sent to you providing you with a temporary password. If you receive and error message stating that the system cannot locate your email, you can easily create a new account by following these simple steps:

1. Click on the Create an Account link.
2. Fill out the form for New Account Request completely, including all required fields (Birth Date, Gender, Email Address, etc.) and click submit.  Please submit your request only once.

3. Please note if you are registering a child for an activity, please use your own information when filling out the online registration account request form, NOT the information of the child you wish to register for an activity.  Once you have an online registration account, you will have the opportunity to add family members.

You must have an account created in the new registration system prior to being allowed to register for spring or summer activities.  If you have an existing account it is likely we do not currently have your (the head of household) birth date and this is required in the new system as many classes, memberships and fees are based on age. So please make sure we have that information for you and your family members. Do not wait to create your account on registration day and possibly miss out on that much desired class.

GET READY:  Verify your account in the new system.  If you have questions, contact the facility where you normally participate.

GET SET:  Create your account and make any necessary updates.

GO:  Check out registration dates at www.cobbcounty.org/parks and or CLICK HERE to go directly to ActiveNet.

Summer Registration for The Art Place begins on March 9th!

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If ActiveNet is erroneously charging you a Non-Resident Fee when you know you live in Cobb County please review the following;
  • When entering or updating your street address, do NOT include directional suffixes like SW or NW, and do NOT use any punctuation.

These addresses are correct:

123 Cobb Parkway

123 Cobb Pkwy

These addresses are incorrect:

123 Cobb Parkway NW

123 Cobb Pkwy.

123 Cobb Pkwy. NW

 

Enter suite or apartment numbers on the second address line.  Residency is determined by your street address, so it’s important to make sure it’s accurate and formatted correctly.  An incorrect street address will result in your account being coded as a non-resident and you will be charged additional non-resident fees.

 

If you are receiving an error message at check-out that says you must be 13 years of age to continue, please read the following;

• ActiveNet requires you to enter your gender and birth date. These are used to determine qualifying activities, registration fees, and to allow you to pay for activities for yourself and your family. For example: ActiveNet requires someone to be at least 13 years old to pay for any registrations. If you do not enter your birth date you will not be able to pay for another family member’s registration because ActiveNet determines your age to be 0.